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Mark the replies as answers if they help. If there is any update on your issue, please feel free to let me know. Uninstall Office for Mac 2016 then reinstall it to have a try: If the issue happens on all documents on one specific Mac machine, please try to completely.Reopen it to confirm if the issue can be reproduced for new document. Create a new document, copy some contents, save it and close.Confirm if all Word documents are opened blank on Word 2016.To double confirm it, please try the following steps: Click on the OK button and finally launch your Word document. Now check the Create a copy with all possible properties removed option in the new window. In the Detail section click on Remove Properties and Personal Information. It seems that the issue happens on one specific Mac machine. Are you worried because you can’t access your Excel files because of 'Excel cannot open the file because the extension is not valid’ error Well, your worry won’t last any longer as we bring to you. In the word file Properties > select the Detail tab. >I have another Mac (the one with the problem isn't really mine so I don't have full access to it) with the same software but I can't recreate the problem here<<
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